Vidyard

Success Story

Vidyard is a video marketing platform enabling customers to derive information on viewer-behavior for marketing automation systems and CRM.

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Challenge

Demand and growth were outpacing the ability to improve their own process. This problem was magnified by lack of visibility between Sales and Customer Success.

Journey

Having closed Series C in early 2016 Vidyard were experiencing tremendous growth of their video marketing platform and their product portfolio was growing. The process and tools being used to deliver the service around their platform needed investment.

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